Rising Demand for Skilled Gemologists and Career Benefits of Upskilling | Apoorva Deshingkar | Sr. Director – Education and Market Development | GIA India

Every industry experiences a shift driven by technological advancements and a changing socio-economic landscape. This cycle is inevitable, whether it’s the rise of computers decades ago or the more recent influence of artificial intelligence. According to the Future of Jobs Report 2023 by the World Economic Forum, every sector faces this transformation once every five years. In response to this transformation, jobs evolve and so must we. To remain a better fit for our roles, we must upskill.

This also includes the gem and jewelry industry which has undergone a profound transformation in recent years, driven by technological advancements at every stage of the supply chain. For an industry steeped in tradition and history, many roles have evolved in response to changing trends. While the core functions of these jobs remain the same, the approach to carrying them out has changed dramatically. Advancements in technology, shifting consumer expectations, and new production methods have reshaped traditional jobs making upskilling crucial. Here are a few roles that have existed in the past but have transformed with changing socio-economic and consumer preferences:

Retail Sales Associate
Traditionally, we all bought our jewelry from trusted family jewelers, relying on their word rather than grading reports. The jeweler’s reputation was enough, there was no need to ask about the mine a diamond came from, its clarity, or its color characteristics. Their knowledge and trust were all we needed. However, today’s customers want more transparency—they want to know the story behind their jewelry, the origins of the stones, and what makes them unique. This has made it more important than ever for retail professionals, especially those in customer-facing roles, to be knowledgeable about the jewelry they sell.

To excel as a retail associate in the gem and jewelry industry, having a strong foundation in key concepts is essential. Understanding how the 4Cs—color, clarity, cut, and carat weight—impact a diamond’s value, as well as the relationship between size and weight, equips professionals to engage customers with confidence and transparency. Professional development programs, such as the Applied Jewelry Professional™ (AJP ® ), are designed to enhance this knowledge, enabling retail sales associates to establish authority and build trust with their clients.

Gemologist
The role of a gemologist has become increasingly sophisticated with advancements in technology and evolving industry standards. These professionals evaluate gemstones based on factors such as the 4Cs (color, clarity, cut, and carat weight), treatments, and overall quality, directly impacting their grades and valuation. To meet the growing demand for precision, upskilling is essential.

Educational opportunities are available for professionals in the form of hands-on lab classes focused on Gem Identification, Diamond Grading and Pearl Grading, equipping gemologists with the expertise to identify laboratory-grown and treated stones, use advanced grading tools, and stay updated on market trends. This knowledge ensures consumer trust, upholds industry standards, and fosters career growth.

Gemstone Buyer
The role of gemstone buyers has evolved from relying on personal networks and traditional markets to navigating complex global supply chains. Modern buyers must possess expertise in gemstone treatments, laboratory-grown stones, and ethical sourcing to meet industry demands.

Comprehensive knowledge of grading, identification, and market pricing—acquired through reputable gemology courses—is essential for success in this role. Choosing a globally recognized gemological institute is crucial to gaining the expertise and credibility required in today’s competitive market.

By understanding these transformations and embracing upskilling, professionals in the gem and jewelry industry can remain relevant, adapt to evolving demands, and build rewarding careers. Educational programs in gemology, grading, and valuation provide the tools needed to excel in these diverse roles.