Umasanker Kandaswamy

Technology and Impact on HR | Umasanker Kandaswamy | COO| Bruhat Insights Global

Umasanker Kandaswamy

With AI as the major activator, the possibilities with chatbots are going to be revolutionary in the next decade. Today, the Alexas and Google Homes have become household names. Chatbots is one of the many advancements in technology and requirements based on the specific skillset will fill the job market next year. Almost all the HR departments across organizations run over 15-20 chatbots to provide end-to-end employee experience. As per global census data, millennials will not be prevalent in numbers at workplaces, but will also be the most influential cohorts given their fluency with technology. Therefore, chatbots developers with domain experience will be the most sought for by recruiters.